Additional Resources
IF YOU HAVE LOST WATER OR ELECTRICITY PLEASE CONTACT WV DHHR Client Services Hotline
1-800-642-8589
dhhrbcfcs@wv.gov
The County DHHR Offices can help you with
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Family Assistance Services: Medicaid, WVCHIP, Medicaid for Long-Term-Care, Medicare Premium Assistance Programs, Non-Emergency Medical Transportation (NEMT), Supplemental Nutrition Assistance Program (SNAP), Emergency Assistance, Indigent Burial Program, Refugee Resettlement, Tel-Assistance, SNAP E&T, Low Income Energy Assistance Program (LIEAP), 20% Discount Utility program, Temporary Assistance for Needy Families (TANF), School Clothing Allowance (SCA) and Other Needs Assistance Disaster Programs. Social Services: Adoption, Adult Guardianship, Adult Protective Services, Adult Residential Care, Child Abuse Awareness and Prevention, Child Protective Services, Child Welfare Licensing, Domestic Violence Services, Foster Care, Health Care Surrogate, Homeless Services, Interstate Compact on the Placement of Children, Specialized Family Care, Subsidized Legal Guardianship, Unclaimed Deceased Bodies, Youth Services, and Youth Transitioning Services.
Jefferson County
Physical Address: 239 Willow Spring Drive, Charles Town, WV 25414
Mailing Address: P O Box 984, Charles Town, WV 25414
Phone: 304-724-2600
Fax: 304-728-0529
Hours of Operation: 8:30 am to 5:00 pm - Monday thru Friday
Berkeley County
Physical Address: 433 Mid-Atlantic Park, Martinsburg, WV 25402
Mailing Address: PO Box 1247, Martinsburg, WV 25402
Phone: 304-267-0100
Fax: 304-267-0123
Hours of Operation: 8:30 am to 5:00 pm - Monday through Friday
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West Virginia Coalition to End Homelessness
Sometimes it’s difficult to navigate WV's system of housing and services. Click here for help now.
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Jefferson County
Community Ministries
JCCM provides both short-term emergency services and transitional services to residence of Jefferson County. Click here for some of the key programs and services available.
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211 United Way + WV
West Virginians in need are encouraged to use this new tool to find resources in their community. Click here to find help from the United Way in your area now.
Eastern Panhandle Empowerment Center + Domestic Shelters
If you have questions or are experiencing domestic violence, contact us now confidentially for help. You are not alone. We can change your life for the better.
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Jefferson County Health Department
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JCHD protects pubic health with clinics, educational material, enforcement, disease control, planning, immunization, technical assistance, and inspections. Medical services are available to all persons regardless of race, color, sex, religion, national origin or ability to pay. Click here for assistance now.
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Parents Together
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At ParentsTogether, our mission is to provide the news families need. We cover the latest research, policies, and trends affecting kids and families, so busy parents have the information they need to help their families thrive.
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